Since its launch almost eight years in the past, One to One Well being has sought to ship extra customized and cost- efficient main care by utilizing a physician-owned community of suppliers and providing onsite clinics and affected person help to employer teams.
For all its success in bettering affected person satisfaction and conserving a lid on rising well being care prices for employers, the corporate’s transfer right into a Riverfront Parkway workplace got here at an inopportune time final 12 months. One to One created a brand new train and health facility and assembly space simply earlier than the coronavirus pandemic pressured the shut down of such services.
“For some time, I had the very best private exercise facility on the town,” quipped Dr. Keith Helton, the founding father of One to One Well being who moved into the Riverfront Parkway facility in early 2020.
Finally, the train facility, meals coaching space and bodily remedy clinic reopened later within the 12 months together with the doctor workplaces within the higher flooring of the previous Alstom facility. The advanced is designed to supply the kind of on-site well being care services that main employers like Hamilton County authorities present for his or her staff by way of One to One Well being’s holistic method to main medical care.
One to One clinic
“It is all about attempting to raise the affected person expertise and elevating their well being and effectively being by decreasing lots of the obstacles to a more healthy way of life and the collective method of getting folks actually care about you as a person,” Helton stated. “We need to deal with our sufferers like they have been a part of our household, which is why most docs obtained into drugs within the first place.”
For a lot of power illnesses like diabetes or obesity-related illnesses, One to One tries to determine methods to enhance the weight loss program and way of life of the affected person to assist forestall the underlying drawback, relatively than medicate the signs of the illness or well being situation. Having fast and accessible referrals and remedy services is vital to affected person compliance with doctor suggestions, Helton stated.
“What’s all the time pissed off me is you come see me and I let you know it is advisable get on an train program or it is advisable see a nutritionist and I ship referrals out however who is aware of if the particular person ever does it,” he stated. “Right here, we take you right down to our health facility and the bodily therapist and we get you launched on a program the identical day.”
In most medical referrals for train or weight loss program modifications, solely about half of the sufferers carry by way of with any of the suggestions. One to One Well being seeks to enhance these odds and make it simpler for each physicians and sufferers to observe less expensive and wholesome way of life practices.
The fitness center and PT services are designed to start out and prepare folks on what to do, to not be a everlasting exercise website.
“We’re not attempting to be just like the YMCA or Sports activities Barn,” Helton stated. “We’re merely attempting to get folks engaged and launch them into an train program which they will do elsewhere for an extended time frame.”
Russell Cliche, director of well being and health for the two,500-square-foot One to One fitness center on Riverfront Parkway, stated his really useful regimens are designed to maintain folks wholesome, to not obtain some preferrred physique look.
“There’s a significantly better handoff from the doctor to the bodily therapist or the train coach right here and lots of people say they actually like having their physician proper right here,” he stated. “And we actually take a look at methods that can assist you get sick much less usually and lead a more healthy life. That is about being wholesome, not aesthetics.”
Exercise regimens focus extra on stability, coordination, flexibility and vary of motions —”issues that generally get ignored in a conventional exercise program,” Cliche stated.
In an adjoining assembly room concurrently some individuals are going by way of an preliminary train routine, a bunch of people is studying about more healthy weight loss program choices throughout a cooking and meals preparation lesson. Throughout a latest noon class, Well being Coach Katie Russell taught a half dozen college students enrolled in a meals course about how one can put together Swiss chard and make different more healthy, pure meals.
“We attempt to customise what we do for every particular person as a result of well being is totally different for everybody,” Russell stated. “Our courses assist folks be taught to organize totally different, more healthy meals and hopefully make consuming extra enjoyable.”
Subsequent door, different individuals bear bodily remedy classes.
“We encourage our sufferers to make use of services corresponding to this to allow them to transition their way of life,” stated W. David Bruce, an orthopedic surgeon within the RiverRun Well being observe additionally situated within the Riverfront Parkway advanced. “I even come see my sufferers in bodily remedy right here. It is higher for the affected person and a greater general setup that enables me to see how every particular person is progressing.”
One to One Well being is offering such companies on a fee-for-service foundation and as a part of an general bundle. The companies are designed to make it simpler to steer a wholesome way of life and keep away from expensive medical issues.
One to One’s physician-directed companies vary from turnkey well being and wellness packages to on-site clinic administration, all with the shared targets of decreasing healthcare bills and bettering the affected person expertise.
One to One Well being seeks a extra holistic method to well being care with extra give attention to main care and a wholesome way of life to maintain folks from getting sick or going to the hospital as a lot. The physicians within the community know one another and attempt to work with higher referral handovers and remedy regimens than what many might expertise in a extra fragmented well being care supply system.
In Chattanooga, One to One covers about 27,000 staff employed at Hamilton and Catoosa county governments, EPB, Lodge Manufacturing, Baylor College and different employers. The corporate additionally has main presences in Indiana the place it covers workers of Purdue College and in Nashville.
To date, the corporate has helped enhance each the bodily well being of workers and the fiscal well being of the 18 employers in its community, Helton stated.
Hamilton County authorities, which employed One to One Well being in 2014 to assist present cheaper main care well being companies, has succeeded over the previous seven years in conserving its worker well being care prices comparatively steady for its 4,500 staff, avoiding the double-digit price will increase the county had beforehand been going through every year.
As a part of its Cigna medical insurance plan, the county added a physician-led clinic on website together with its in-house pharmacy and wellness middle at its McDaniel Constructing in Highland Park. The method has helped cut back expensive hospitalizations amongst staff and led many to make more healthy way of life modifications, as a substitute of taking extra medicines.
However for these needing a prescription, One to One maintains many generic medication on website that may be provided for a fraction of the prices of many name-brand medication.
Telehealth help can be accessible by telephone to assist restrict the necessity for some physician appointments and doctor referrals are typically faster and extra direct, Helton stated.
“We attempt to get rid of the waste in well being care, not ration well being care,” he stated. “We attempt to assist folks be as wholesome as they will with the first care assist and companies we offer right here after which to verify after they should go elsewhere for some specialised care that is top of the range and price efficient.”
Helton has practiced inner drugs and pediatrics in Chattanooga for greater than twenty years whereas serving in management roles for each Erlanger Well being System and the Galen Medical Group. He helped set up a clinic at Baylor College greater than a decade in the past, which he nonetheless oversees.
Helton was so assured within the on-site well being and wellness program that he provided to be paid by Hamilton County, no less than partially, on the financial savings he anticipated the county to reap by giving higher entry and monitoring of main medical care and bettering referral to different physicians and specialists in its community.
In 2017, One to One expanded to Sumner County in Center Tennessee and commenced masking staff at Purdue College in Indiana. Last year, former U.S. Sen. Bob Corker joined One to One as its chairman to assist increase the well being care mannequin to extra markets.
Contact Dave Flessner at [email protected] or at 423-757-6340.